An agent that answers every shopper in seconds
Kintakun paired AI visibility with an always-on support agent — cutting repetitive tickets while staying recommended.
AI visibility 6 →
88 / 100
−61% repetitive support tickets
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Kintakun was growing faster than its support team could keep up with. The same handful of questions — sizing, shipping, care — filled the inbox, while buyers researching elsewhere never saw the brand in AI answers.
The challenge
Two problems at once: invisibility in generative search, and a support load that scaled with every new customer.
What we did
- Tuned product content and structured data for the questions shoppers ask AI.
- Deployed a support agent on Verqal infrastructure, grounded in Kintakun’s FAQ and catalog.
- Wired the agent into the existing stack and CRM, with every conversation logged.
The results
Visibility rose from 6/100 to 88/100, while the agent deflected 61% of repetitive tickets — resolving the everyday questions instantly and handing the rest to a human.